BALLAT SMITHY COTTAGE TERMS & CONDITIONS

• Guests must take good care of the cottage and its contents. The cottage must be left clean at the end of your stay. A minimum charge of £20 will be deducted from the housekeeping deposit if it is not.

• Arrival is any time after 4pm on the day of booking; departure must be by 10.00am. If likely to arrive very late, please let us know.

• Provisional bookings by phone or e-mail must be confirmed by sending the completed booking form within 5 days.

• A deposit of £100 is payable on booking; a confirmation of booking will be sent, and the balance is payable two months before arrival.

• In the event of cancellation, refunds of deposit or full fee are only possible if the cottage can be re-let, less administration fee.

• A Good Housekeeping deposit of £50 must accompany payment of the balance. This will be returned in full at the end of your stay, unless deductions are necessary for damage, breakages or extra cleaning.

• The booking is for short term holiday rental only, and the cottage must be vacated on or by the agreed departure date; the number of persons occupying the cottage must not exceed the number stated on the booking form.

• Should the cottage be unavailable due to unforeseen circumstances (eg fire, flood), we will not be liable, but will refund all money in full.

• Every care is taken to make your stay safe and enjoyable; however the booking is made at your own risk and guests are required to take equal care.

• No pets and no smoking.