Ballat Smithy Cottage Terms and Conditions
Guests must take good care of the cottage and its contents. The cottage must be left clean at the end of your stay. A minimum charge of £20 will apply if it is not.
Arrival is any time after 4.30pm on the day of booking; departure must be by 9.30am. If likely to arrive very late, please let us know.
Provisional bookings by phone or e-mail must be confirmed by payment of the deposit within 5 days.
A deposit of £100 is payable on booking; a confirmation of booking will be sent, and the balance is payable two months before arrival.
In the event of cancellation refunds of deposit or balance are only possible in certain specific circumstances; with the exception of these circumstances refunds of deposit or balance are only possible if the cottage can be re-let, less administration fee. Please contact us for details.
If anyone in your group has a positive test for Covid-19, or is required to self isolate, and you have to cancel you will be offered the option of an alternative date.
If you have to cancel because you are prevented from travelling due to Government restrictions in your home area you will be offered the option of an alternative date.
If we have to cancel your booking because Government restrictions in our Local Authority area prevent you from travelling to the cottage you will be offered the option of an alternative date, or refunded in full.
The booking is for short term holiday rental only, and the cottage must be vacated on or by the agreed departure date; the number of persons occupying the cottage must not exceed the number stated on the booking form.
Should the cottage be unavailable due to unforeseen circumstances at the cottage (eg fire, flood), we will not be liable, but will refund all money in full.
Every care is taken to make your stay safe and enjoyable; however, the booking is made at your own risk and guests are required to take equal care. We strongly recommend that guests arrange appropriate travel or holiday insurance.
No pets and no smoking.Contact Us